Satisfaction Services is a 20-year-old company providing service evaluations worldwide to retail, restaurant, hospitality, service and sales organizations in a variety of industries.  Our ability to provide service to large and small organizations, domestic or international, is the cornerstone of our industry-wide recognition. We have developed an Internet based reporting system that is available 24/7; we utilize trained evaluators and employ a professional operations staff to serve our clients.  We can customize a program to fit each client’s specific needs and provide quality reporting that can be analyzed in a multitude of ways.  The custom reports we provide are an excellent tool used to identify areas for improvement at a specific location or company-wide.

Satisfaction Services can provide your company with a tool that will compliment your training process reinforcing the quality and standard procedures that all staff and management should follow.  We can do this by providing evaluations that examine every aspect of your customer’s visit.

I invite you to visit the Client Demo section of our website at  Simply click on the button that reads “Interested Clients.”  There you can review examples of our evaluation formats and the back up reporting.  We can also provide you with sample evaluations so that you can see a printed version of a format that will work utilizing your company's concept.

Featured in Restaurant Startup & Growth - March 2009
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